“A
burning desire, it is wanting something so badly, you would be willing to pay
any price that is right just to have it.” I can still hear the words of Mort
Utley’s famous speech in my mind. I was not just a speech about a sales
internship it was a speech about life. When I first heard the speech, nearly
two years ago, I was passionately motivated and almost moved to tears all at
the same time. Mort had a presence, a demeanor that was confident and
compassionate. I heard the speech at sales school days before I embarked on my
first summer internship selling books. It was rated by Forbes magazine as the
toughest internship in America. I was scared out of my mind. Not only had I
learned from successful alumni that it was the hardest thing they had ever
done, but the program also had a two percent completion rate. It was easy to
see that a 19 kid would be intimidated. Mort’s speech was given to give first
years tips on how to succeed and encouragement not to quit. The speech used
pathos, logos and ethos to effectively convey the message.
The
intro that Mort was given before the speech made excellent use of ethos. Even
if people had no idea who Mort Utley was, the list that was given of all of
Mort’s accomplishments were enough to convince the crowd that he was an expert
in the art of sales. Also during the speech Mort gives several examples of
instances in his career where he had success and experience. I had never heard
of Mort Utley before I heard his speech but I left respecting his accomplishments
in sales and goal setting.
The
most compelling parts of the speech were made using pathos. Mr. Utley could
have the crowd rolling on the floor in laughter, with jokes like the boy and
the $10,000 dog or just real life humor. In just an instant he could bring the
tone down and say a very somber tender word. His use of stories also puts the
listener in the story and helps them feel what the character would feel.
The
use of logos was a bit smaller than the other technques used. The most
effective use of logos came when he spoke of goal setting. He used logic and
statistics when he spoke of the goals that he set for himself. These help the
listener have a better understanding of the importance of goals.
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